FAQs
What types of products does Cashmere Naqaashi offer?
Cashmere Naqaashi specializes in luxury cashmere products, including handcrafted pashmina coats, waistcoats, and accessories that blend traditional Kashmiri artistry with contemporary design.
How can I place an order on your website?
To place an order, browse our product categories, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including major credit cards/debit cards/UPIs and international payment options, to accommodate our global customers.
Do you offer international shipping?
Yes, we provide worldwide shipping. Our International Transaction Policy outlines the terms and conditions for international orders, with a primary focus on serving customers around the globe.
How long does it take to process and deliver an order?
All orders are processed within 10-12 business days (excluding weekends and holidays) after receiving full payment. Delivery times may vary based on the destination and shipping method selected.
What is your return and exchange policy?
Please refer to our Terms and Conditions for detailed information regarding returns and exchanges.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status.
Are your products handmade?
Yes, all our products are meticulously handcrafted by skilled artisans, ensuring each piece is unique and of the highest quality.
Do you offer customization services?
Currently, we do not offer customization services.
How should I care for my cashmere products?
We recommend dry cleaning our cashmere products to maintain their quality and longevity.
